Rogovsky, NikolaiSims, Emily2019-09-252019-09-252009-06-0420029221127184http://hdl.handle.net/20.500.12424/173309By maintaining a people-orientation, this hotel chain reduce staff turnover and, as a result, achieve competitive advantage in an industry where turnover is running at more than 50 per cent for line-level employees.Pages: 2engWith permission of the license/copyright holderbusiness ethicswork ethicseducationemployeesmanagementEconomic ethicsBusiness ethicsLabour/professional ethicsBook chapter