Rogovsky, NikolaiSims, Emily2019-09-252019-09-252009-06-0520029221127184http://hdl.handle.net/20.500.12424/173314Describes high quality labour-management relations.Pages: 2engWith permission of the license/copyright holderbusiness ethicsemployeesdiversitywork ethicsworkmanagementEconomic ethicsBusiness ethicsLabour/professional ethicsSouthwest-Airlines: How good labour relations can contribute to the bottom lineBook chapter