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The strategic management of corporate reputation:

Milton-Smith, John
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Abstract
The paper puts forward a new Strategic Management framework which is designed to balance and integrate social, environmental and financial priorities. It emphasizes the relationship between certain critical managerial functions and leadership roles in building a positive, enduring reputation with major stakeholder groups. The model is based upon a study of a cross-section of local and international companies over the past 15 years.
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Conference proceedings
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2004
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With permission of the license/copyright holder
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